Help Desk Ticket
For school-specific issues, tech problems, or PLP/Tracker concerns Submit a support ticket and the Beacon Support Team will follow up to help resolve your issue. Provide as much detail as possible so we can assist you quickly.
Request Support → Help Desk Ticket
Support Chat
Not sure how to do something or where to find it? Use the Support Chat for quick guidance and step-by-step help navigating Beacon. Look for the chat icon at the bottom
of your screen to get started.
Contact Us
Not sure which option is right for you? Reach out directly and we'll point you in the right direction.
Still looking for answers?
Try searching the knowledge base using the search bar at the top of this page.
Note: Learners and Viewers — the Support Chat is your go-to resource for help with Beacon.